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Your new journey to independence starts today
If you have any questions or would like assistance with any of our services, our team are readily available to help you. You can easily reach out to them via phone call or if you prefer other methods of contact, we encourage you to utilise the contact form below for your convenience.
Have Questions? Get in Contact
At Community Health Group we often get asked questions by people looking into disability support for themselves or their loved ones. To make easier for you here our are some of the most frequently asked questions we get about our services. Included in these questions is information about the NDIS for individuals looking to apply for the NDIS.
The NDIS is the National Disability Insurance Scheme that provides support to eligible people with intellectual, physical, sensory, cognitive and psychosocial disability. Early intervention supports can also be provided for eligible people with disability or children with developmental delay.
The NDIS is not a welfare system. It is designed to help people get the support they need so their skills and independence improve over time.
People with a permanent and significant intellectual, physical, sensory, cognitive and psychosocial disability are eligible for support from the NDIS. Early intervention supports can also be provided for eligible people with disability or children with developmental delay.
Use the NDIS Eligibility Checklist to see if you meet the requirements to receive NDIS funding
If you meet the eligibility criteria and you would like to become a participant, call NDIS on 1800 800 110 and ask to make an Access Request.
If you need help filling in the form or making the call, you can contact your Local Area Coordinator, Early Childhood Early Intervention partner or your contact your local NDIA office. They will also ask you about your goals and aspirations and the kinds of support you think you may need.
As part of the Access Request process, you will be asked:
If you currently get disability supports, and you would like your provider to give the NDIS your information, you must first provide consent.
You may be asked to provide some additional information after you make your Access Request. This may include information about your disability and how it impacts on your day-to-day life. You can provide copies of existing information, including letters or reports, or you can ask your treating health professional to fill out and sign a form.
The next step is the planning process. Once your Plan is approved you will be able to choose a Registered Provider, such as Community Health Group, to provide your supports.
Yes.
Community Health Group is a registered provider approved by the NDIS.
Community Health Group provides services at the rates provided by the NDIS. We are able to work with each individual to maximise the services delivered by your NDIS Plan.
If you would like CHG to offer you supports and services please email us at Info@communityhealthgroup.com.au or call 0477500106 and one of our managers will help you.
The initial consultation is a crucial step in our process, designed to occur before any commitment is made. It serves as the first face to-face meeting between you and Community Health Group.
During this consultation, we will provide detailed information about our organisation and the wide range of services we provide. Our primary focus will be on actively listening to you, understanding your needs and goals, and ensuring that we can provide you with the appropriate support necessary to meet your specific requirements.
Speak to a member of the team over the phone or enquire online.
Meet with us at a preferred location or our staff can visit you at your home to discuss how CHG can assist you.
We will develop a service agreement between you and CHG, outlining the support services agreed upon in the initial meeting process.
Our team will introduce you to a support worker that matches your preference and care needs.
How do I Start?Speak to a member of the team over the phone or enquire online.
We will develop a service agreement between you and CHG, outlining the support services agreed upon in the initial meeting process.
Meet with us at a preferred location or our staff can visit you at your home to discuss how CHG can assist you.
Our team will introduce you to a support worker that matches your preference and care needs.
At Community Health Group, we’re all about empowering you to lead a fulfilling life on your terms. Our dedicated team is here to provide a wide range of services designed to support you in achieving and maintaining your independence with a smile.
We believe in the power of personalised care plans that perfectly align with your unique needs and lifestyle. Your happiness and well-being are our top priorities, and we’re committed to building a warm and supportive relationship with you every step of the way.
As an approved provider under the National Disability Insurance Scheme (NDIS) and National Injury Insurance Scheme (NIISQ), we’re pleased to offer an array of services that are eligible for NDIS/NIISQ funding.
Embracing diversity and promoting equal opportunities for individuals with disabilities, ensuring we all have the same rights, access to services, and opportunities.
Working together with individuals, families, care givers and other stakeholders to develop the best care and outcomes.
Conducting all activities with honesty, integrity and transparency, maintaining confidentiality and upholding professional standards.
Why Choose usOur Values
Embracing diversity and promoting equal opportunities for individuals with disabilities, ensuring we all have the same rights, access to services, and opportunities.
Working together with individuals, families, care givers and other stakeholders to develop the best care and outcomes.
Conducting all activities with honesty, integrity and transparency, maintaining confidentiality and upholding professional standards.
Community Health Group have done a
fantastic job in engaging clients I have referred
through their person-centred approach and
promptness in putting plans into action.
Ashleigh and her team of support workers
have gone above and beyond in assisting to
their fullest capabilities in ensuring all
participants are supported effectively.
Megan – Support Coordinator
The support workers are lovely to deal with and are very proactive in suggesting solutions to any concerns I may have. Mum has enjoyed their company and assistance and most importantly feels comfortable and safe under their care.
Management have been extremely helpful and provide regular updates and are happy to implement all processes necessary to better their clients way of living. They visit mum to provide services if required, confirm that mum is happy with the services being provided and provide updates to family members, which is priceless especially when living further away from mum and not being able to visit frequently.
Brooke – Family Member
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