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If you have any questions or would like assistance with any of our services, our team are readily available to help you. You can easily reach out to them via phone call or if you prefer other methods of contact, we encourage you to utilise the contact form below for your convenience.

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Frequently Asked Questions

At Community Health Group we often get asked questions by people looking into disability support for themselves or their loved ones. To make easier for you here our are some of the most frequently asked questions we get about our services. Included in these questions is information about the NDIS for individuals looking to apply for the NDIS.

The NDIS is the National Disability Insurance Scheme that provides support to eligible people with intellectual, physical, sensory, cognitive and psychosocial disability. Early intervention supports can also be provided for eligible people with disability or children with developmental delay.

The NDIS is not a welfare system. It is designed to help people get the support they need so their skills and independence improve over time.

People with a permanent and significant intellectual, physical, sensory, cognitive and psychosocial disability are eligible for support from the NDIS. Early intervention supports can also be provided for eligible people with disability or children with developmental delay.

Use the NDIS Eligibility Checklist to see if you meet the requirements to receive NDIS funding

If you meet the eligibility criteria and you would like to become a participant, call NDIS on 1800 800 110 and ask to make an Access Request.

If you need help filling in the form or making the call, you can contact your Local Area Coordinator, Early Childhood Early Intervention partner or your contact your local NDIA office.  They will also ask you about your goals and aspirations and the kinds of support you think you may need.

As part of the Access Request process, you will be asked:

If you currently get disability supports, and you would like your provider to give the NDIS your information, you must first provide consent.

You may be asked to provide some additional information after you make your Access Request. This may include information about your disability and how it impacts on your day-to-day life. You can provide copies of existing information, including letters or reports, or you can ask your treating health professional to fill out and sign a form.

The next step is the planning process. Once your Plan is approved you will be able to choose a Registered Provider, such as Community Health Group, to provide your supports.


Community Health Group is a registered provider approved by the NDIS.

Community Health Group provides services at the rates provided by the NDIS. We are able to work with each individual to maximise the services delivered by your  NDIS Plan. 

If you would like CHG to offer you supports and services please email us at or call 0477500106 and one of our managers will help you.